Shipping policy
Shipping Policy
At Astra Maison, we make sure your order reaches you safely and smoothly ❤️
Processing Your Order
- We prepare and ship your order within 2–4 business days
- Orders are not shipped on Sundays or public holidays
- Once shipped, you’ll get a tracking link via Email
Delivery Time
- Your order will usually arrive within 10–15 business days
- Delivery time may vary slightly depending on your location
Shipping Charges
✨ Good news! Shipping is completely FREE on all orders
- No hidden fees
- No extra charges for COD
Track Your Order
- You’ll receive tracking details once your order is shipped
- Please allow 24–48 hours for tracking updates
Possible Delays
Sometimes delays can happen due to:
- High demand
- Courier issues
- Weather conditions
We truly appreciate your patience and support 🙏
Address Details
- Please double-check your address while placing the order
- We won’t be able to take responsibility for incorrect addresses
Delivery Attempts
- Our delivery partner will try 2–3 times
- If unsuccessful, the order may be returned
Cash on Delivery (COD)
- We may contact you to confirm your order
- Unconfirmed orders may be cancelled
Need Help?
We’re always here for you 😊
📧 astramaison.info@gmail.com
“Free Shipping. No Hidden Charges. Always.”